Dream Garden Website Privacy Policy
Shandong Huawutang Cosmetics Co., Ltd. and its affiliated companies (hereinafter referred to as "us") respect and protect the personal information rights and interests of all users of the Dream Garden official website (domain: www.dreamgardenskincare.com; hereinafter referred to as "this Website"). We are fully aware of the importance of personal information to you and will, in accordance with the requirements of the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, and other relevant laws and regulations, implement appropriate security measures to do our utmost to ensure that your personal information remains secure and under your control.
This Policy applies throughout the entire process of obtaining information, browsing pages, interacting with us, and using the products and services provided by us through this website. Before using this website, please read and fully understand the entire content of this Policy, particularly the provisions highlighted in bold. Once you begin using this website, you shall be deemed to have fully read and agreed to this Policy.
I. Personal Information We Collect
While you use this website, we will adhere to the principles of legality, legitimacy, necessity, and good faith, and will collect only the personal information necessary to enable the product's functionality. If you refuse to provide such information, you may be unable to use the relevant services normally; however, this will not affect your ability to browse the general content of this website.
(1) Information proactively provided by you
When you contact us or leave a message through this website, you may provide us with the following information:
Contact information: name, email address, and mobile phone number;
Other information you proactively provide: such as consultation feedback, customer service communication records, responses to market research questionnaires, and so on.
(2) Automatically collected device and log information
To ensure the stable operation of the website and optimize the user experience, when you visit this website, we may automatically collect the following information:
Device information: device model, operating system version, browser type and settings, language preferences, and IP address;
Log information: access date and time, page-view records, source URLs, and clickstream data;
Location information: Approximate geographic location inferred from an IP address (precise to the city level).
(III) Cookies and Similar Technologies
We use technologies such as cookies and local storage to maintain your login status, remember your preferences, and track website traffic. You can manage or delete cookies through your browser settings, but disabling them may prevent some features from functioning properly.
II. How Do We Use Personal Information?
We will use your personal information solely for the following purposes:
Provide you with access to the content displayed on this website and product information inquiries;
Process your inquiries, feedback, and complaints, and maintain the necessary communication with you;
Conduct statistics on website operational performance and analyze user behavior to improve website design and service experience;
Verify your identity, prevent fraud, ensure cybersecurity, and fulfill the obligations prescribed by laws and regulations;
Use the relevant information under other circumstances with your separate consent.
When we intend to use your personal information for purposes not set out in this Policy, or to use information collected for a specific purpose for other purposes, we will inform you in a reasonable manner in advance and obtain your consent again.
III. How We Share, Transfer, and Publicly Disclose Personal Information
We will not sell your personal information to any third party. We may share or disclose your personal information only under the following circumstances:
We provide necessary information to our formally authorized service providers, including website hosting, data analytics, email delivery, and other services; such partners may process information only to the extent necessary for providing the services to us and shall bear equivalent confidentiality and security obligations;
Provided in accordance with the requirements of laws and regulations, or pursuant to mandatory requirements issued by administrative or judicial authorities;
To safeguard the vital legitimate rights and interests of us, our users, and the general public, including those relating to anti-fraud measures and the protection of personal and property safety;
In other circumstances where your separate consent has been obtained.
Except in the circumstances described above, we will not share, transfer, or publicly disclose your personal information to any third party. If the transfer of personal information is required due to a merger, acquisition, bankruptcy liquidation, or similar reason, we will require the recipient to remain subject to this policy; otherwise, we will require the recipient to obtain your consent again.
IV. How Can We Protect Personal Information?
We have implemented security measures in accordance with industry standards to protect your personal information, including transmitting data via SSL encryption, establishing a data classification and grading management system, de-identifying personal information, restricting access permissions for internal personnel, and requiring them to sign confidentiality agreements.
We will retain your personal information only for the period necessary for the purposes set forth in this Policy, unless otherwise required by applicable laws and regulations to retain it for a longer period. Once the retention period has expired, we will delete your personal information or anonymize it.
In the event of a personal information security incident, we will, in accordance with the requirements of applicable laws and regulations, promptly inform you of the basic details of the incident, its potential impact, and the measures we have taken or are about to take, and will report the incident to the relevant regulatory authorities.
V. Your Rights
In accordance with applicable laws and regulations, you have the following rights with respect to your personal information:
Right of Access and Copying: You have the right to access and obtain copies of your personal information;
Right to Correction and Supplement: If you discover that the information is inaccurate or incomplete, you have the right to request its correction or supplementation;
Right to Deletion: In circumstances prescribed by laws and regulations, you have the right to request the deletion of your personal information;
Right to withdraw consent: You may withdraw your prior consent to our processing of personal information at any time; such withdrawal does not affect the validity of processing already carried out based on that consent;
Right to Explanation: You have the right to request that we provide an explanation of our personal information processing policies.
You may submit the above request using the method specified in Section IX, "Contact Us," of this policy. Upon receiving your request and verifying your identity, we will respond within fifteen working days. To ensure security, we may require you to provide a written request or another form of identity verification.
VI. Protection of Minors
This website is primarily intended for adults. If you are a child under the age of fourteen, please read this policy in the presence of a guardian and use this website and related services only after obtaining the guardian's consent. Personal information of minors under the age of fourteen constitutes sensitive personal information; we collect such information strictly in accordance with the principle of minimum necessity. We will not proactively collect children's personal information. If collection is indeed necessary, we will verify the guardian's identity through verifiable means and obtain the guardian's separate consent; the guardian has the right to exercise, on behalf of the child, the rights to view, correct, or delete the child's information and to withdraw consent, among other rights. If we discover that we have collected children's personal information without the guardian's consent, we will delete the relevant information as soon as possible.
VII. Cross-border Transfer of Personal Information
In principle, we collect and store your personal information within the territory of the People's Republic of China. If, due to business requirements, it is indeed necessary to provide personal information to a party outside the country, we will, in accordance with the requirements of applicable laws and regulations, inform you of the name and contact details of the overseas recipient, as well as the purpose and method of processing; we will obtain your separate consent; and, in accordance with the law, complete the security assessment organized by the national cyberspace administration, enter into a standard contract, or complete personal information protection certification.
VIII. Update of this Policy
We may revise this policy at an appropriate time. When the policy undergoes a material change, we will provide notice of the updated content in a prominent manner on this website page, including via pop-up windows, notifications, and other means. Material changes include, but are not limited to, any substantive change in the purpose of processing, the method of processing, the type of information, or your rights. If you continue to use this website after the update takes effect, you hereby consent to be bound by the revised policy.
IX. Contact Us
If you have any questions, comments, or complaints regarding this policy or the protection of your personal information, you may contact us through the following channels:
Company Name: Shandong Huawutang Cosmetics Co., Ltd.
Contact address: Room 1301, Building 4, Zone 7, Hanyu Financial Business Center, No.7000 Jingshi Road, Shunhua Road Subdistrict, Jinan Area, China (Shandong) Pilot Free Trade Zone
Personal Information Protection Officer email: pr@huawutang.com
Registration No.: Lu ICP Filing No.2021043266-2; Lu Public Security Network Filing No.37010402001123
We will verify your feedback as soon as possible upon receipt and provide a response within fifteen working days. If you are dissatisfied with the response, particularly if our processing of your personal information has infringed upon your lawful rights and interests, you may also file a complaint or report with the relevant competent authorities, such as the cyberspace administration or market regulation authorities.